Business Development & Partnerships Manager

Roles + Responsibilities:

Partner Relationship Management

• Maintain ongoing engagement with existing technology partners.
• Actively stay in touch with key stakeholders — with or without a project need — to strengthen long-term relationships.
• Coordinate introductions, follow-ups, and client check-ins.
• Support leadership during partner visits, calls, and events.

Inside Sales & Communication

• Acknowledge emails, respond professionally, and keep conversations moving.
• Gather client requirements and ensure clarity before passing internally.
• Draft, review, and send quotations or estimation documents after coordinating with technical teams.
• Ensure partners feel supported, updated, and valued at all stages.

Pre-Sales & Coordination

• Set up client meetings before industry events or onsite visits.
• Prepare briefing notes — number of clients to meet, account background, key agenda points.
• Maintain opportunity trackers, call notes, documentation, CRM entries.
• Monitor ongoing engagements to assure smooth execution and partner satisfaction.

Event Intelligence & Outreach

• Identify the right audience/attendees for events (e.g., Codegarden, Sitecore Symposium, Adobe Summit, Snowflake events).
• Build curated contact lists for outreach.
• Schedule meetings before events and align calendars with leadership.

Sales Support & Reporting

• Work closely with leadership to align priorities and follow-ups.
• Provide weekly reports on pipeline, conversations, upcoming meetings, and partner pulse.
• Track insights and opportunities emerging from events or relationship conversations.

What it takes to be one of us!

• B2B inside sales, partner management, customer success, or pre-sales coordination.
• Experience in IT services, enterprise platforms, CMS, or SaaS is a strong advantage.
• Excellent written and verbal communication.
• Comfortable interacting with senior stakeholders.
• Organized, relationship-driven, proactive follow-up mindset.
• Ability to travel occasionally for meetings and events.

Personality Traits That Will Help Them Succeed

• Relationship-first mindset.
• High ownership and accountability.
• Confidence in coordinating between business and technical stakeholders.
• Quick learner with good judgment.
• Pleasant, empathetic, approachable personality.

Outbound Partner Development & Expansion

• Identify new potential partners in targeted countries/markets.
• Reach out, build first connections, introduce our capabilities, and initiate conversations.
• Create and run outbound campaigns for specific platforms (e.g., Sitecore partners, Adobe partners, Snowflake system integrators).
• Generate new partner pipelines, increase NDA sign-ups, and open business opportunities.
• Follow up to convert relationships into meetings, partnerships, and revenue.

Events, Social Visibility & Networking

• Actively participate in industry events, conferences, and summits.
• Identify the right audience profiles before events and book meetings proactively.
• Confidently initiate discussions, introduce the company, and strengthen contacts during events.
• Be active on social platforms (especially LinkedIn) — share posts, videos, insights, partner announcements, and event updates to attract inbound reach.

Digital & Content-Based Lead Influence

• Collaborate with marketing to refine digital strategies for inbound visibility.
• Create or support content creation that positions the brand for credibility and discovery.
• Engage online communities, industry groups, partners, and potential clients.

Reporting & Coordination

• Maintain CRM or partner tracking sheets.
• Share weekly reports on outreach efforts, new partner discussions, NDA progress, and funnel health.
• Coordinate with leadership for priorities, follow-ups, and relationship decisions.